I believe that it is very unfortunate that Tom has to, yet again, request that Members pay their outstanding shop accounts.

The service he and his team give to Members is outstanding. Not a real suggestion but perhaps Council could emphasise this point to the minority who require same.

TONY WALKER

Dear Charles

Thank you very much for your email.

I fully agree that it is very unfortunate that Tom has to remind members to pay outstanding amounts. However, rest assured that we are in touch with Tom about this issue and will support him as required.

Kind regards

Tony